General
What is 4secretfans?
4secretfans is a platform where users can share and subscribe to content, similar to other content creation services.
I didn’t receive the confirmation email. What should I do?
If you didn’t receive the confirmation email, check your spam folder or try requesting the email again. If that doesn’t work, please contact our support.
I want to change the language. Where can I do that?
To change the language, go to “Edit Profile” and select your desired language.
What payment methods are available?
You can pay via PayPal or credit card.
Where can I delete my profile?
To delete your profile, go to “Edit My Profile” and under “Privacy and Security,” you can delete your account. Please note that deleting your account is permanent, including all data and purchased media, subscriptions, etc.
I found an error on 4secretfans. Who should I report it to?
You can report errors on the platform to our support team for resolution.
Your question is not listed?
Feel free to contact us at support@4secretfans.com.
For Creators
I can’t get verified. What should I do?
First, upload a profile picture and cover photo, and provide your date of birth. Only then will the verification option be available to you.
What do I need to know about sales tax?
Familiarize yourself with the applicable tax regulations and ensure that you pay any relevant taxes on your earnings.
How can I enable a private livestream?
In order for your fans to send you private livestream requests, you need to grant permission under “Settings” > “Private Livestream.”
How can I make money on 4secretfans?
You can earn money through subscriptions, private messages, tips, and paid content.
I have too few subscribers. What should I do?
Our team offers promotion on our social media networks. To get featured, link us on Instagram in your profile and send us a picture. We also provide a free service to help you generate more customers.
How can I become a Top Creator?
To become one of our Top Creators, you must be active and post high-quality content regularly. Engage with your fans and reduce response times.
What type of content can I upload?
On 4secretfans, various types of content rated 18+ can be uploaded. Please note that posts depicting extreme exposure of private areas must be paid. Posts violating this rule will be removed.
How can I upload MP4 or MOV videos from my phone?
To upload videos from your phone, use a conversion app and follow the instructions.
I have a question about my payout. Where can I ask it?
Feel free to contact our support team for assistance.
Why was my free content removed?
Free content may be removed if it violates platform guidelines.
Can I upload content with other performers on 4secretfans?
You can upload content with other performers as long as all parties have given their consent and platform guidelines are followed.
For Users
Is 4secretfans free?
Using 4secretfans is free, but certain content may require a fee.
I can’t subscribe to or follow creators. What should I do?
If you’re having trouble subscribing to or following creators, check your account settings or contact support.
How can I request a private livestream?
You can only request a private livestream if both you and the creator are online at the same time.
Where can I add money to my account?
You can add money under “Wallet.” You also have the option to unlock private posts through direct purchase.
I didn’t receive my credits. How can I get a refund?
If you didn’t receive credits, contact our support to request a refund.
What will appear on my bank statement or credit card statement?
Charges will appear with a neutral reference. The website or your username will not be mentioned. Discretion is important to us!
How can I cancel a subscription?
To cancel a subscription, go to the creator’s profile and cancel your paid subscription there.
I am a user but would like to become a creator. Is that possible?
Yes, you can become a creator even as a user. You just need to select the relevant option in your profile and provide the necessary information.
